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Amanda UnBoomed

Monday, June 06, 2005

Sprint Story Continued

Just a short text update about my Sprint situation: my money has been refunded. Sprint has also contacted me regarding "Isaac" and it looks like they might be interested in finding him after all. When things work themselves out, a video will follow...

10 Comments:

  • At 8:20 PM, Blogger Soka said…

    Glad to hear you didn't let those "ins-TIT-utionals" screw you after all. Those "problems" are common with my cel carrier (telcel) ; in the end, you are the costumer and You are (must be ) right !

     
  • At 10:06 PM, Blogger annie! said…

    whew.

    i hate how the poor customer has to do ALL the work in these kind of situations. argh.

     
  • At 3:16 PM, Blogger eric said…

    wait, did they refund your money after seeing your video diatribe monologue?

    no, right? just took some 'splaining?

     
  • At 12:24 AM, Blogger Amanda said…

    Well I can't be sure if they saw this video on Amanda UnBoomed. But I KNOW they saw and responded to the Rocketboom anti-Sprint video. They even sent my "refund" letter to hello@rocketboom.com. The power of this medium is constantly astounding me...

     
  • At 1:56 PM, Blogger CaxtonRay said…

    I'm glad you got your money back finally (although that sucks your service was off for 4 days). I work for Sprint in online marketing at the management level and I can tell you that employees get no better treatment unless you work in certain groups and know someone that can pull strings for you. Wireless telco sucks as a whole. Corp America talks all day long about "customer service" but obviously when it matters, they always come up short. Good luck in the future.

     
  • At 7:42 AM, Blogger Cuoredifango said…

    I'm really happy about this news.

    And...

    I was jokin talking about your feet in the previous video

     
  • At 10:54 AM, Blogger jonny goldstein said…

    The power of the personal media platform. Yeah!

     
  • At 7:02 PM, Blogger Spork_Fairy_Queen said…

    Awesome! hey, i was just blog surfing & found you. if you want to check out my blog, go to http://sporkfairyqueen.blogspot.com
    it's a really random blog.

     
  • At 11:43 AM, Blogger brit blogger said…

    good going getting the refund - those jack bastards...

    it truly is a wonder how companies like this retain any and all custom.

    congrats!

     
  • At 3:38 PM, Blogger Stacey said…

    Stick it to the man! :)

     

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